Below, we list the conditions under which sales occur in the online store of this website.
Price
V.A.T. not included in any price. The price does not include transport or assembly/installation.
License Type
Please be informed that Infratech Solutions online store only sells Non Physical License (NPL); no boxes, CDs or documentation are delivered, and that the NPL implies the electronic delivery by email of the right to use the license.
Payment Methods
The Infratech Solutions online store only supports payments made through the PayPal payment gateway. If you do not have a PayPal account you can create one quickly and easily.
If you prefer to pay by bank transfer, please contact us at info@infratech.es to offer you our best offer and send you the corresponding proforma invoice so that you can complete the transaction.
Delivery time
The delivery time for the delivery of the licenses is 24 hours (Monday to Friday working days) once PayPal informs us of the payment of the order.
Returns - Right of withdrawal
In accordance with DIRECTIVE 2011/83/EU, you have the right to withdraw from this contract within 14 days without giving any reason, provided that you have not installed the product on your computer (article 16 paragraph "m"). The withdrawal period shall expire 14 days after receipt of the license code. To exercise the right of withdrawal, you must notify Infratech Solutions of your decision to withdraw from the contract by means of an unequivocal statement. In order to meet the withdrawal deadline, it is sufficient that the communication concerning your exercise of the right of withdrawal is sent before
Consequences of withdrawal
In the event of withdrawal by you, we will refund all payments received from you, including delivery charges without undue delay and in any event not later than 14 days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to effect such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any costs as a result of the reimbursement. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition is met first.